Payment & Delivery - Profood Limited

Payment & Delivery

What are your opening hours?

Our offices are open Monday to Friday – from 9:30 am to 6 pm.
We are closed on weekends and national holidays.
Our online shop is always open.

How can I reach you?

phone: +852 2898 3044
fax: +852 2518 8878
email: info@profood.hk

What payment methods do you accept?

We accept PayPal, as well as Visa, Mastercard, and American Express. All credit cards are processed by PayPal; you do not need a PayPal account to pay by credit card.
We also accept cheques payable to »Profood Limited« and wire transfers to our Wing Hang Bank account: 802 – 050 – 968 – 001 (Bank Code: 035).

Do you have a minimum order for free delivery?

We offer free delivery to Hong Kong Island, Kowloon and parts of New Territories & Islands for orders over HK$300.
Orders below that amount are charged a flat fee of HK$60 regardless of destination.

When will I receive my order?

We offer next day delivery Monday to Friday for orders received before 3pm.
Orders placed before 3pm on a Friday will be delivered on Saturday.
Orders placed after 3pm on a Friday will be delivered the following Monday.
Orders placed on a Saturday or Sunday will be delivery the following Monday or Tuesday.

Where in Hong Kong do you deliver?

We deliver to Hong Kong Island, Kowloon and parts of New Territories & Islands.

We do not deliver to: Sha Tau Kok, Ta Kwu Ling, Man Kam To, Mai Po, Lok Ma Chau, Closed Areas, Lo Wu, Po Toi, Tung Lung Chau, Grass Island, Crooked Island, Tung Ping Chau, Mui Wo, Lamma Island, Peng Chau, Cheung Chau, Tai O.